Voyager Portal Achieves SOC 2 Type II Certification
We are delighted to share a significant achievement at Voyager: We’re now proudly Service Organization Control (SOC) 2 Type II certified, a recognition awarded by independent auditor Prescient Assurance. The SOC 2 Type II certification is a rigorous audit process that evaluates our information security practices, policies, procedures, and operational systems against the stringent standards […]
Demystifying Demurrage Charges for Charterers
Demurrage charges play a significant role in the dynamics between ship owners and charterers. They can favor either the charterer or the shipowner, depending on how the charter party contract is structured and negotiated. Let’s have a look at demurrage, what it is, and how better data, information, and certainty about factors affecting laytime can […]
Product Recap: What’s New in Voyager?
Exciting developments are on the horizon at Voyager as we welcome in June! Our team is consistently working to enhance our platform with new updates and fresh features, closely aligned with the demands of our customers. Our latest updates include not only improving our Demurrage module, but also working on strategic Voyage Management features that help […]
The Impact of Volatile Oil Prices on Charterers
The volatility of crude oil prices has captured the attention of charterers, ship owners and operators alike as we move into 2024. Crude oil price fluctuations can significantly affect operational costs and the profitability of a trade, influence chartering rates, and require adjustments to budget forecasts. This blog post aims to analyze the recent reasons […]
Voyager at Geneva Dry: What We Have Learned
This year the Voyager team had the privilege of sponsoring Geneva Dry, the leading event for the dry bulk maritime industry. We really enjoyed the panel sessions, and the interactions we had in the Voyager Coffee Break with our customers and peers, a great opportunity to learn more about the issues impacting our industry. Here […]
Time Charter vs. Voyage Charter: Everything You Need to Know
Navigating maritime logistics demands a robust understanding of chartering options—each type has unique implications for operational strategy and financial outcomes. Choosing between a time charter and a voyage charter isn’t merely a logistical decision; it’s a strategic one that impacts cost, control, risk management, and operational flexibility. In this article, we delve deep into the […]
How to Benchmark Performance with SoF Insights
SoFs host valuable information around port congestion, ship readiness, and operational efficiency. And across the complexities of maritime supply chains, gaining clear, actionable insights from Statement of Facts (SoFs) can be a game-changer for charterers looking to cut costs. When analyzed in the aggregate, SoF events provide insight into the operational performance of different ports […]
The Role of a Voyage Management System in Commodity Shipping
Maritime supply chains have complicated processes, involving a network of shipping companies, cargo handling facilities, ports, and customs & regulatory agencies. That’s why many commodity traders and manufacturers use a Voyage Management System, or VMS: An application that handles the operational and financial aspects of chartering a vessel. A Voyage Management System (VMS) is a platform […]
How to Measure Total Claim Processing Time
By Matthew Costello, CEO at Voyager Portal This series of posts focus on the key basic metrics that the maritime C Suite, Finance and Business Leaders should be tracking. They act as a representation of the health of your operation, and how efficient is your team. As a Business Leader, VP, or C-suite, tracking and […]
Claims Processing Capacity per Month
By Matthew Costello, CEO at Voyager Portal This post explains how to measure the total number of claims processed per demurrage analyst each month—a metric that shines a light on whether a team is adequately resourced or if adjustments are needed to handle the workload. Understanding the claims processing capacity of the team is critical […]