The London Tanker Conference, hosted annually by ASDEM, has long been a key gathering for professionals in the tanker and demurrage industry. This year, Voyager Portal was proud to be part of the conversation, bringing fresh insights on how AI-driven solutions are transforming demurrage management.
Key Takeaways from the Event
Standardizing Data for Smarter Decision-Making
One of the biggest challenges in demurrage management is the sheer volume of unstructured data spread across Statements of Facts (SoFs), contracts, and claims records. During his presentation, Matthew Eric Bassett, CTO of Voyager Portal, demonstrated how generative AI is reshaping this landscape, allowing companies to automate data standardization and unlock predictive insights that would have been unimaginable a decade ago.
“Instead of just automating individual claim processes, we can now step back and ask bigger business questions—like where the actual cheaper place to store cargo is, or which surveyors are consistently slowing down operations.” — Matthew Eric Bassett, CTO, Voyager Portal
Using AI to Benchmark Performance and Reduce Costs
Demurrage claims are just one aspect of operational efficiency. During his talk, Bassett highlighted real-world examples of how Voyager Portal users are leveraging AI-driven analytics to optimize their supply chains.
- Cost-Saving Scenario Modeling: One of our customers compared storage options at different ports, balancing cheaper inland storage with higher deviation risks and potential wait times. Instead of relying on gut instinct, standardized data made it possible to simulate different scenarios and make an informed decision.
- Surveyor Benchmarking: Another customer analyzed SoF data across multiple voyages and identified that one surveyor was taking three to four times longer than others. By pinpointing inefficiencies, they were able to hold their service providers accountable and improve turnaround times.
“Before this level of automation, teams relied on scattered data and guesswork. Now, they can systematically identify bottlenecks and act on them in real time.” —Matthew Eric Bassett, CTO, Voyager Portal
No More Waiting Years for Digital Transformation
One of the most critical takeaways from the event was the realization that companies no longer need to spend years digitizing their demurrage data before benefiting from AI solutions.
“You don’t have to invest years in digitization. You can deploy generative AI today and start answering these questions now.” — Matthew Eric Bassett, CTO, Voyager Portal
Final Thoughts: A New Era in Demurrage Management
The discussions at the London Tanker Conference 2025 reinforced that the industry is moving towards data-driven, AI-powered decision-making. The shift isn’t just about automation—it’s about unlocking insights that help companies reduce costs, optimize logistics, and navigate complex claims with confidence.
At Voyager Portal, we’re excited to continue leading this change, helping our customers streamline demurrage management and improve maritime logistics with cutting-edge technology.
🔗 Want to learn more about how AI can optimize demurrage management? Explore Voyager Portal’s solutions today.