- Case Study
AutomatED ETA Management
Industry
Chemicals
Module
Voyage Management
Key User
Operations Director
Each day, shipowners and carriers send billions of ETA updates to numerous service providers, where 95% are still communicated via email
This means logistics and customer service teams spending up to half of their days reviewing, structuring and sharing these updates with colleagues and customers.
-90%
Voyage Status Emails
10x
FASTER ETA UPDATES
A Single Source
of Truth
Using Voyager’s collaborative platform, this chemical manufacturer can now collect voyage ETAs directly from carriers, brokers, and other stakeholders with the most up-to-date information.
Voyager is now the single source of truth to the company and its customers for cargo arrival updates and documentation.
Key Features Onboarded
Automatic ETA Updates
Track and validate ETA’s across their organization automatically, improving planning and response to any changes
ERPIntegration
Information is ingested directly from the customer’s ERP via Voyager’s API.
Dashboard Templates
Once data is in Voyager, Exceptions Management Dashboards alert users if a ship is outside of laycan or the ETA has been slipping for multiple dates.
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